Telephone etiquette is one skill you will use your entire life. Many times, a person’s first impression of you is based on how you speak to them over the telephone, so it is important to be courteous and polite on the telephone and to learn what is and is not appropriate when answering the phone.
What is telephone etiquette?
Children should also learn how to answer the phone and have good phone etiquette. For kids, basic telephone etiquette should consist of “Hello